Privacy Policy

Epic Profound Privacy Policy

Effective Date: 4 November 2025

EpicProfound (“EpicProfound,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using EpicProfound.com and our services.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices you have regarding your information.

1. Information We Collect

Depending on how you interact with EpicProfound.com, we may collect information such as:

  • Name
  • Email address
  • Telephone or mobile telephone number
  • Mailing address
  • Account or client information
  • Information you voluntarily submit through forms
  • Information related to your use of our services
  • Communications you send to us
  • Information necessary to provide requested services

We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

EpicProfound may use personal information to:

  • Provide and manage our services
  • Communicate with clients
  • Respond to questions and requests
  • Provide account-related information
  • Send service notifications and updates
  • Send appointment or event reminders
  • Process transactions when applicable
  • Improve our website and services
  • Maintain website security
  • Comply with applicable laws and legal requirements

We use personal information only for legitimate business purposes and in accordance with this Privacy Policy.

3. SMS Text Messaging

EpicProfound offers an optional SMS text messaging program for clients and other individuals who choose to participate.

If you voluntarily provide your mobile telephone number and affirmatively opt in to receive text messages, EpicProfound may use your mobile number to send messages related to your relationship with EpicProfound.

These messages may include:

  • Client notifications
  • Service updates
  • Account-related information
  • Appointment or event reminders
  • Important service information
  • Other communications related to your EpicProfound account or services

Message frequency varies. Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to an EpicProfound text message.

For assistance, reply HELP or contact EpicProfound through the contact information provided on EpicProfound.com.

4. SMS Consent and Mobile Information

Your consent to receive SMS messages is voluntary and is not a condition of purchasing or using EpicProfound services.

EpicProfound does not sell or rent your mobile telephone number.

Mobile information and SMS opt-in data will not be shared with third parties or affiliates for their own marketing or promotional purposes.

We may share information, including mobile telephone numbers when necessary, with service providers that perform services on our behalf, such as SMS delivery providers, website hosting providers, technology providers, customer support providers, payment processors, or other vendors necessary to operate our services.

These service providers are authorized to use information only as necessary to provide services to EpicProfound.

5. Cookies and Website Technologies

EpicProfound.com may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve functionality, and maintain security.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the website.

6. Third-Party Services

EpicProfound may use third-party companies and services to help operate our website and provide services.

These services may include website hosting, payment processing, analytics, communications, email delivery, SMS messaging, security, and other technical services.

Third-party providers may have their own privacy policies governing their handling of information.

EpicProfound does not control the privacy practices of independent third parties and encourages users to review the privacy policies of services they use.

7. Information Security

EpicProfound takes reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

8. Information Retention

EpicProfound may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and fulfill other legitimate business purposes.

9. Children’s Privacy

EpicProfound.com is not directed toward children under the age of 13.

EpicProfound does not knowingly collect personal information from children under 13 through the website. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

You may also withdraw your consent to receive SMS messages at any time by replying STOP.

To make a privacy-related request, please contact EpicProfound using the contact information provided on EpicProfound.com.

11. Links to Other Websites

EpicProfound.com may contain links to websites or services operated by third parties.

EpicProfound is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policy of any third-party website you visit.

12. Changes to This Privacy Policy

EpicProfound may update this Privacy Policy from time to time.

When changes are made, the revised Privacy Policy will be posted on EpicProfound.com with an updated effective date.

Your continued use of EpicProfound.com after changes are posted constitutes acceptance of the updated Privacy Policy to the extent permitted by applicable law.

13. Contact Us

If you have questions about this Privacy Policy or how EpicProfound handles personal information, please contact us through the contact information provided on EpicProfound.com.

EpicProfound
Website: https://epicprofound.com

14. SMS Privacy Summary

For users who participate in the EpicProfound SMS program:

Program: EpicProfound Client Notifications

Information collected: Mobile telephone number and SMS consent information.

Purpose: Client notifications, service updates, account-related information, reminders, and other communications related to EpicProfound services.

Message frequency: Varies.

Message and data rates may apply.

Opt out: Reply STOP.

Help: Reply HELP.

SMS consent: Optional and not a condition of purchasing or using EpicProfound services.

Mobile information: Not sold or shared with third parties or affiliates for their own marketing or promotional purposes.